My Dad recently passed away at 91. He taught me a ton about life and negotiation. Here are my five biggest negotiation takeaways from his over 60 years of negotiating as a lawyer, political and community activist, and father.
1. Set Aggressive Goals and Go For It!
Negotiation success starts with aggressive goals, especially long-term ones. Not too aggressive. They must be realistic. But don’t undervalue what you want to achieve. Believe in yourself, your matter, or your deal. Worst case, you can always accept less. You’ll rarely get more, though. Dad always told me to go for it.
He also knew you would not always achieve your goals. He did much more often than not, though. It’s no surprise he was elected one of the youngest Minnesota state legislators in history in 1958.
2. Rely on the Power of Respectful Relationships
Growing up, it seemed like my Dad knew everyone in Minnesota. Of course, he didn’t. Yet it’s remarkable how his wide-ranging and diverse relationships impacted his legal and other negotiations. Whether it was a judge, a business leader, a senior partner at a law firm, a former political colleague, a fellow community board member, or even a family friend. They all made a difference.
How? They were negotiation counterparts, experts in cases, clients, referral sources, business investors and partners, fellow non-profit fundraisers and board members, and the list goes on.
These were not surface relationships, either. My Dad respected them – and they respected him.
One story I will never forget. One year, a young state representative lost a close re-election. Two people called him after he lost. One was my Dad, who used to lobby the legislature (which is all negotiation). That legislator ran again several years later and won. He never forgot.
3. Cut through everything to find the real interests
My Dad had a talent for cutting through the fluff and honing in on what really drove his counterparts. How? One, he had a sincere desire to uncover their true interests. Two, he carefully listened and probed and asked. And three, he relied on his network of relationships to gather information and test his assumptions and conclusions.
This might sound easy. It’s not. It takes practice and skill. My Dad learned this the hard way, as he often told me about his tendency to be outspoken in his younger years. Diplomacy was a learned art for him.
4. Support with reasons
A few weeks ago, I asked my 16-year-old son to do something – and he responded by asking me “why.” I felt like saying “because I said so” or “because you live under our roof.” But I didn’t. Instead, I explained my rationale.
I also smiled inwardly, because my Dad used to do the same to me. It’s also a very effective negotiation technique, as reflected by my Third Golden Rule of Negotiation: Employ “Fair” Objective Criteria. Basing your moves on powerful independent benchmarks like market value, precedent, expert opinions, efficiency, costs, policy and other standards increases their likelihood of being accepted.
This also helps put that “fair and reasonable” hat on your head, depersonalizes negotiations, and helps strengthen your relationships with your counterparts.
5. Listen carefully and deeply
My Dad loved to talk and debate. He was an old school trial lawyer. He also loved to ask and listen. Crucially, he knew when to do one and not the other. Clients loved him for this. And it stood him in very good stead in negotiations – where he asked and listened a lot more than he argued and debated.
Latz’s Lesson: Thanks Dad for teaching me to more effectively negotiate. These powerful lessons will help everyone achieve their goals.
Marty,
Thanks for your thoughtful piece on lessons from your Dad. My Dad also passed away recently at 92. While he was a blue-collar worker who never talked about negotiation per se, when I wrote his eulogy I talked about how his calm, even-handed approach to any problem was the perfect role model for me as a mediator.
With condolences,
Bill Baten
Thanks!
What a moving tribute to your Dad! My sympathies on your recent loss.
Marty
He sounds like a fair and wonderful man
How lucky you were to have him for so many years.
Now you have the opportunity to share that same legacy with your own son
Mary H
Thank you for sharing that Marty.
You mentioned that your dad relied on his relationships to gather information.
In your opinion, Is it important is it to prepare and get to know the other party in a negotiation?
Absolutely!
What is one important thing you think we must know about the other party in a negotiation?
Lot of things – but at the end of the day if forced to pick I would suggest finding out their level of trustworthiness. You can certainly do deals with those you don’t trust, but it makes it far more challenging.
Wow! That makes a lot of sense!
I also feel that being able to trust the other person as a priority!
Thank you!
What is the most important thing that must be in our mind while we negotiate on something I badly wanted to know this as I am easily convinced often
Your Dad gave a great lesson about leading a successful life.
If those lessons helpful to you in growing your son?
How much have you been to succeed in feeding the lessons to your son?
If you have successfully grown your son by teaching the lessons learned from your Dad, how was a negotiator he will be?
Your dad has taught you so much about negotiation but for me it’s so hard to negotiate with my dad I’m really struck when it comes to emotions what would you advise me