Our AC unit recently went on the blink with the temperature in Scottsdale around 115. Yikes! We needed to get it fixed or replaced ASAP. Talk about weak leverage! Fortunately, we found an AC guy willing to come out within a day and fix it. I’ve never been happier to...
I’m a big sports fan. Phoenix Suns. Pro tennis and football. March Madness. Not a fanatic. But I really enjoy watching elite athletes compete. I also fully appreciate the behind-the-scenes element in sports, especially at the pro level. Other than these...
I recently watched the movie “Bridge of Spies” in which Tom Hanks, playing an American lawyer, negotiated the release of a U.S. spy pilot shot down over the Soviet Union in 1960 and a U.S. student unlawfully detained in East Germany in exchange for a convicted...
Chairman of the Joint Chiefs Gen. Mark Milley recently sparked an uproar within the Biden Administration and strained U.S.-Ukrainian relations when he suggested that the potential stalemate in the Ukraine-Russian War provides a “window of opportunity for negotiation.”...
“Should I take the deal? I don’t want any regrets. It seems great, but I could be leaving a lot on the table. What should I do?” I get this question a lot. How should you decide? 1. Does it satisfy your fundamental goals and interests? Go back to the...
Congress passed the first significant gun control legislation last week in nearly three decades, despite many previous efforts to get something done. What happened in the negotiations that led to this, and how can we apply these lessons to our own negotiations?...
You’re the CEO of a company employing a quarter of the city’s employees. Your company provides a significant portion of the city’s tax revenue but neither you nor your company is active in the community’s political affairs. Recently, you decided to expand your...
“We’re going to court,” she told me during a break in my negotiation seminar. “What else can we do? We really want to sell, and my brother-in-law’s `best offer’ for our share of the family business will only give us 10 percent of what it’s worth. Plus, the...
“How can we use our large size and power to get our best deal, yet still avoid alienating smaller companies with whom we want a future relationship? After all, we value our reputation and don’t want them to feel we’re just imposing our terms.” This question, posed by...
