Improve Your Negotiations With The 5 Golden Rules.   LEARN THEM
Retail Store Negotiation Tips

Retail Store Negotiation Tips

I sold children’s shoes in high school at Dayton’s Department Store, and we took everything back – no questions asked. The shoes could have been worn for a day or a year. Dayton’s policy was clear: the customer is always right on returns Of course, some took advantage...
Expert Panel’s Lessons Learned

Expert Panel’s Lessons Learned

I recently led a negotiation ethics seminar with an expert panel that included: the Dallas Mavericks’ General Manager and President of Basketball Operations, a U.S. 9th Circuit Court of Appeals judge, and a large law firm partner. Since they collectively have over 150...
Caitlin Clark’s Leverage and Non-Competes

Caitlin Clark’s Leverage and Non-Competes

WNBA number 1 draft pick and college superstar Caitlin Clark recently agreed to a Nike endorsement deal that pays her $28 million over 8 years plus a signature shoe, according to The Athletic and The Wall Street Journal. And the Federal Trade Commission (FTC) just...
Limited Authority Responses

Limited Authority Responses

“I would love to do the deal, but I just don’t have the authority.” I can’t count how many times I have heard this in a negotiation. It’s probably one of the most common statements in all negotiations. It’s also often a smart strategic move, especially if you...
Disadvantages of Taking a Break – Part Two

Disadvantages of Taking a Break – Part Two

The vote to depose Managing Partner Jessica Pearson of Pearson Hardman, the fictitious law firm in USA Network’s legal drama series Suits, was moments away. She was going to lose. But then star associate Mike Ross barged into the meeting, threw a folder onto the...