No one is perfect. And everyone makes mistakes. Sometimes these mistakes are minor, but other times we really mess up. It’s human. Of course, companies mess up, too. So, what can we do, especially if you and/or your company need to repair the relationship and rebuild...
“Hi – how are you?” my friend said to his teen daughter years ago after coming home from work. She erupted, yelled at him, stormed to her room and slammed the door. He turned to his wife and said “what did I do?” She replied “you talked.” This example, shared by...
I’m told there’s almost nothing more personal and emotionally challenging than a divorce. Even divorces without kids, where the spouses have just grown apart but still want a future relationship, can present significant challenges. So how can parties effectively...
I’m often asked to identify my most challenging negotiation, and my answer for the last 21 years has always been the same – with my wife! The second most challenging one? With my kids. Most family negotiations have all the elements of extremely tough negotiations....
“I just bought us 48 hours,” star lawyer Harvey Specter told his understudy in the USA Network legal drama series Suits. He said this after getting his incarcerated client to hit him, a shocking move that gave them sufficient time to elicit a confession from the...
I have always been intensely competitive – in sports, business and in negotiations. It’s a strength and weakness. I remember losing a particular high school tennis match that really motivated me to hit the practice court even more. And to this day, I still feel...
Here’s part two of my annual list of lessons learned and a reminder to put these strategies into practice in 2024. You won’t get better results if you don’t implement them. Almost all negotiations involve the weighing and prioritizing of interests along with...
Four years ago, I wrote a Negotiators Guide to Thanksgiving Conversations and eight years ago I wrote a column thanking negotiators for exhibiting certain effective traits that make all our negotiations better. Here are three more effective negotiator traits to be...
I remember taking a labor history course in college years ago that opened my eyes to the hostile and contentious record of union-management negotiations going back to the advent and growth of unions in the late 19th and early 20th century. Violence was not that...
