Whether you love or hate former House Speaker Nancy Pelosi, almost everyone can agree that she masterfully wielded the reins of power to accomplish major public policy changes (Obamacare would likely have never passed without her). Of course, her negotiation skills...
“Hi – how are you?” my friend said to his teen daughter years ago after coming home from work. She erupted, yelled at him, stormed to her room and slammed the door. He turned to his wife and said “what did I do?” She replied “you talked.” This example, shared by...
I sold children’s shoes in high school at Dayton’s Department Store, and we took everything back – no questions asked. The shoes could have been worn for a day or a year. Dayton’s policy was clear: the customer is always right on returns Of course, some took advantage...
I have always been intensely competitive – in sports, business and in negotiations. It’s a strength and weakness. I remember losing a particular high school tennis match that really motivated me to hit the practice court even more. And to this day, I still feel...
It appears some powerful momentum is currently being generated in the hostage negotiations between Israel and Hamas. The first several hostages were released October 23. Then last week more were released each day of the 4-day negotiated “pause.” (For a good summary of...
Years ago, I negotiated a business partnership involving my then negotiation planning and management software company, which helped individuals negotiate strategically based on the experts’ research. While that partnership did not succeed to the level we had...
My Dad recently passed away at 91. He taught me a ton about life and negotiation. Here are my five biggest negotiation takeaways from his over 60 years of negotiating as a lawyer, political and community activist, and father. 1. Set Aggressive Goals and Go For It!...
I recently spoke with two very successful business professionals about the strategies they’ve used in almost 70 collective years of business negotiations. Here are some of their most effective negotiation strategies and lessons learned. We will all do better if we...
Mistakes happen in negotiation and in life. Our challenge? How to avoid them. Last month I described five common negotiation mistakes. Here are five more. Mistake #6: Underestimating the value of personal likeability I do about 50 percent of my training for lawyers...
