Improve Your Negotiations With The 5 Golden Rules.   LEARN THEM

Preparation Can Strengthen Leverage

NBA player Jared Dudley recently tweeted, “I need all NBA players to save there (sic) money.  Be prepared to live without a check for at least a year.  This is serious.”  Jared is referring to the possibility that the players may be locked out by the owners next...

What are the qualities of effective negotiators?

In Marquette University law professor Andrea Kupfer Schneider’s 2002 study evaluating lawyers’ negotiation styles, the most effective negotiators were described by their peers as (among other things): 1.  Ethical 2.  Experienced 3.  Personable 4.  Rational...

Rapport Building

I’m a naturally curious person. When I meet new people I like to find out what they do, where they’re from, what they like and what makes them tick. This trait helps in my negotiations. Honest rapport building is important because it helps build trust and facilitates...

When to Put It in Writing

When should you put things in writing during the offer-concession stage of a negotiation? First, understand the impact of something in writing – it appears more definite and inflexible than equivalent spoken words and provides you with more credibility and legitimacy....

The Phoenix Coyotes and Changing Leverage

An interesting negotiation is taking place regarding the City of Glendale, Arizona’s attempt to keep the Phoenix Coyotes hockey team in Arizona.  The City had been negotiating a deal to help potential owner Matthew Hulsizer purchase the team from the National Hockey...

Mad Men and the Contrast Principle

In a negotiation with one big issue and numerous smaller ones, which should you tackle first?  Consider the contrast principle (extensively addressed in Robert Cialdini’s classic book Influence: Science and Practice), which holds that if a second item is fairly...

Impasse-Breaking Tip – Set a Deadline

With the latest federal budget negotiation deadline quickly approaching, this is a good time to point out that setting a deadline can help break an impasse.  Fast and furious concessions typically occur as parties approach deadlines because it’s their last opportunity...

Identify Your Counterpart’s Interests

Congratulations to Nance Schick for winning our Negotiation Story Contest!  Here is her winning entry which wonderfully illustrates the importance of taking the time to ask about and identify your counterpart’s interests: One of my favorite resolution stories occurred...

Judge Controls the Agenda in NFL Dispute

Last week, Judge Susan Nelson, the U.S. District Court judge hearing the NFL legal dispute, took control of the negotiation agenda.  She appointed Minneapolis chief federal magistrate judge Arthur Boylan as the new mediator, moved the mediation from Washington, D.C....

Disciplined Negotiators Get Better Results

Motivational speaker Harvey Mackay recently wrote a column about discipline.  He states, “Most people aim to do right; they just fail to pull the trigger.  For whatever reason, they just don’t have the wherewithal to finish the job.  They are lacking...

How have you responded to negotiation games?

We often get asked what to do about the negotiation games people play. For example, what should you do when your counterpart is a “nibbler” – someone who asks for or demands an additional concession after the deal appears done? Try to avoid it by asking during...
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