While effective negotiation strategies almost always directly impact companies’ bottom lines, they often take on even greater importance during tough economic times. What negotiation strategies can be most effectively used in a challenging economy? • Reassess...
“When will they get back with me?” he asked. “I sent my proposal three weeks ago and haven’t heard anything. (My counterpart) told me everyone was on board with the idea and they were anxious to start. Now nothing.” “What should I...
I’m told one of the world’s largest retailers used to invite potential suppliers to its headquarters and sit them in adjacent conference rooms. Potential supplier A would go in conference room A, potential supplier B in room B, etc. The retailer would first ask...
I made several significant purchases during the holidays (including a car) and these negotiations highlighted four lessons that apply in almost all negotiations. • You have to ask. It’s a basic point, but one that many just don’t do. In most negotiation...
Last week I had two canceled flights, a car service that didn’t show up, a cab driver who didn’t know where he was going, a missed flight connection that forced me to stay overnight in Philadelphia, and a train that hit a tree and got stuck. Despite this,...
A fascinating set of negotiations just concluded that will affect almost 1/6th of our economy and almost all our lives. So what can we learn from them? Maintain a laserlike focus on your goal These negotiations began in early 2009 and concluded over a year later...
I recently led a seminar with a panel of expert negotiators, and each shared a particularly effective strategy they had used in their careers. Here are their pearls. • Creatively explore the parties’ interests. Judge John Buttrick of the Maricopa County Superior...
“I just don’t have time to comprehensively prepare for every negotiation. I know I should – but it’s just not practical. Plus, not all my negotiations involve big stakes.” I wish I had a dollar for every time I heard this. It seems almost everyone intellectually...
“What is it about the sales environment that seems to put us at a disadvantage in our negotiations? Our sales folks almost always feel they have weak leverage, constantly ask for more authority, and end up giving discounts we don’t want. How can we reverse this and...
