Bob Metcalfe, the inventor of the Ethernet computer-networking technology and founder of a tech company sold in 2010 to Hewlett-Packard for $2.7 billion, called this negotiation tactic of a potential venture capital investor the “Oh-by-the-Way Syndrome.” Here’s what...
“Does it help or hurt to be unpredictable in a negotiation,” I am often asked these days. Let me give you a great legal answer – it depends! What does it depend upon? 1. A future relationship with your counterpart Do you have, expect and/or want a future relationship...
Our son recently interviewed for internships this summer (he’s a Northwestern University junior double majoring in computer science and psychology). It got me thinking about one of the most consequential negotiations of our lives, our first real career opportunity....
Here is my annual list of lessons learned and links to the columns that more extensively address these strategies. Don’t forget to implement these in 2026! How you communicate and the tone of your voice – your pitch, inflection, pace, volume, emphasis and general...
My mom recently closed on the sale of her condo, and I just debriefed on the negotiation with our real estate agent. Here is what we learned. We all can benefit from these. 1. Homework paid off with the right real estate agent. I interviewed four real estate agents,...
We’ve all heard that “the best laid plans of mice and men often go awry.” Originally penned by Scottish poet Robert Burns in his 1785 poem “To a Mouse,” this phrase recognizes that even the most carefully developed plans can end in disaster if and when the unexpected...
Like millions of others, I have been amazed at the resources and power that Artificial Intelligence (AI) has brought to everyone in so many fields. And while some legitimately feel threatened by this ongoing revolutionary change (and which I partially address in my...
He rejected our tip. I was shocked. I’ve never had a tip returned. He had carried several pieces of our heavy luggage up four narrow flights of stairs to his Airbnb, so he deserved it. But he gave it back. Why? He said he was already fairly compensated just by our...
We’ve all heard the phrase “What goes around comes around.” If you treat someone badly, the thought is, they will turn and – eventually – treat you badly too. Crucially, this presumes that you will have some contact and relationship with them in the future. This...
