Improve Your Negotiations With The 5 Golden Rules.   LEARN THEM

Offer/Concession Strategy Must Reflect Ultimate Goal

I bought my first car in 1987. It was the shortest negotiation in my life. My dad offered to sell me his 1981 Datsun 280ZX for its “Blue Book” value, $5,500. I said, “OK.” End of negotiation. “Wait a second,” some of you might say. “Didn’t you once write that first...

Obama Learns Lesson in Negotiation Tactics

President Barack Obama said on Feb. 9, “I suppose what I could have done is started off with no tax cuts (in the stimulus bill), knowing that I was going to want some, and then let (the Republicans) take credit for all of them. And maybe that’s the lesson...

Learn how to give and receive

“It’s your turn,” he said. “I conceded on the close date and it’s time for you to move and extend the royalty term.” This “reciprocity” standard – it is “fair and reasonable” for you to do this for me because I did something like this for you in the past – can be...

How to advance price talk

I recently reached a dead-end in a negotiation largely involving one major price issue. I didn’t want to come down – and my counterpart wouldn’t go up. And I knew he had reached his end point, because he had already gone back to his boss twice for more, and we had a...

Locking Out is Bad Negotiation Tactic

Filmmaker and Phoenix native Steven Spielberg was 13 when, as he tells it, a “local bully gave me nothing but grief all year long. He would knock me down on the grass, or hold my head in the drinking fountain, or push my face in the dirt and give me bloody noses when...

When to limit the power to concede

“How much authority should we give our front-line negotiators,” I was recently asked. “They constantly ask for more, but the more we give the more they use. On the other hand, they aren’t taken seriously if we don’t give them enough.” This is a challenging strategic...

Leverage: Understanding and Exercising It Is Key

You’re the CEO of a company employing a quarter of the city’s employees. Your company provides a significant portion of the city’s tax revenue but neither you nor your company is active in the community’s political affairs. Recently, you decided to expand your...