Negotiating Nice Pays Off I was exhausted. I had been forced to take the redeye flight from Seattle to Houston in order to make a 10 a.m. meeting and arrived at the hotel at 6:30 a.m. with only a few hours intermittent sleep. I also had been forced to keep my hotel...
Neil, the Service Consultant at the car dealer, said he would “love to provide me with a free loaner car” while they rebuilt my Chevy Tahoe’s transmission, but that his “boss won’t let him.” Neil said he doesn’t “have...
Jim Collins in his heavily researched bestseller, Good to Great — Why Some Companies Make the Leap … and Others Don’t, found that transforming a good to a great company involved “getting the right people on the bus (and the wrong people off the...
“With Mediator, Boeing and Union to Renew Contract Talks,” read the headline in The New York Times this week. In an effort to jump-start their negotiation to resolve a 45-day strike, Boeing and the International Association of Machinists and Aerospace...
“We’ve had some negotiation training and many of our employees are experienced negotiators. As a result, we need advanced negotiation strategies and tactics,” some of my potential negotiation training clients tell me. I usually respond with three...
Washington Post included a list from Carnegie Mellon Professor Linda Babcock contrasting salary negotiation differences between men and women. She has found: Women, on average, ask for 30 percent less money than men Men are eight times more likely than women to...
“Bailout Flips Confuse Market,” read the Arizona Republic headline this week in describing the U.S. Treasury Department’s “scattershot” efforts to stabilize our economy. Just five weeks after Congress passed a $700 billion bailout package...
“I’ve got this thing, and it’s (expletive) golden… and I’m just not giving it up for (expletive) nothing. I’m not gonna do it.” This quote, from Illinois Gov. Rod Blagojevich in allegedly conspiring to sell President-elect...
According to the The New York Times recently, lenders are “rushing to round up what money they can (from delinquent borrowers) before things get worse, even if that means forgiving part of some borrowers’ debts.” This is due to an expected large...
